Merchant pricing

The short version is that standard programs carry no mandatory merchant fee. Here is the longer version, including where costs do exist.

In short

Standard programs carry no mandatory merchant fees, no sales minimums and no required invoice buy-downs. Where a cost does arise it is a choice you make: an optional promotional rate program, where you subsidise a lower customer payment to close a specific kind of sale. Everything else — onboarding, training, the portal and support — is included.

Your counter

What is included and what is optional

If a line below is not marked optional, it is not charged on standard programs.

ItemCostNotes
Mandatory merchant feeNoneOn standard programs
Sales minimumNoneNo volume commitment
Invoice buy-downNot requiredOptional on promotional programs
Onboarding and setupIncludedDiscovery call, agreement, go-live
Application link and QR codeIncludedBranded to your location
Staff trainingIncludedAt go-live and on request afterwards
Merchant portalIncludedApplication status and funding tracking
SupportIncludedUS-based, seven days a week
Promotional rate programsOptionalYou subsidise a lower customer payment

How you get paid

Funding, in plain terms

The provider funds the invoice

The lender or lessor that approves the customer funds the transaction directly. You are not extending credit and you are not carrying the paper.

You are out of collections

Payments, late payments, payoff quotes and servicing are the provider’s. Nothing comes back to your counter.

One link, every customer

Consumer, commercial and municipal customers across the full credit spectrum apply through the same link, so you are not maintaining four separate programs.

When promotional rates make sense

The one place a merchant cost appears

A promotional rate program lets you buy down the customer’s cost to advertise a specific offer — a lower payment on a particular category, for example, or a promotional period on a seasonal line.

It is worth doing when the uplift in close rate or average ticket exceeds the subsidy, and not otherwise. We will model it with you at onboarding rather than selling it as a default.

Compare the alternative honestly

Carrying your own layaway or in-house payment plan is not free either. It ties up inventory, consumes admin time and carries abandonment risk. That is the comparison, not zero.

By industry

Programs vary by what you sell

Ticket sizes, credit mix and paperwork differ sharply by category. These pages cover the specifics.

Joining

How onboarding runs

1

Gather documents

Business and ownership details, banking information, and photographs of your store front and interior.

2

Submit the enquiry

Expect an email within 12 to 24 hours to schedule a discovery call with the onboarding team.

3

Discovery call

We work out which programs suit your category, your ticket sizes and your customers’ credit mix.

4

Agreement and go live

A merchant agreement follows for review and signature, then your link, QR code and staff training.

Questions

Merchant questions

Is there really no merchant fee?

On standard programs, no mandatory fee, no sales minimum and no required buy-down. Optional promotional rate programs are the exception and are entirely your choice.

How and when do I get paid?

The lender or lessor funds your invoice directly once the agreement is signed and the goods are delivered or the work is complete.

Do I carry any credit risk?

No. The provider holds the agreement and takes the credit risk. Collections never come back to you.

Is there a contract term or exclusivity?

The merchant agreement is reviewed at onboarding. Most merchants run more than one program, and we do not require that you stop.

What if my category is not listed?

The network expands by request and covers most durable goods and services. Call 888-509-1370 and describe what you sell.

Keep reading

Related

Offer financing at your counter

No mandatory merchant fees on standard programs, no sales minimums, and one application link covering every customer who walks in.